Here's what Amazon said in an email to her at the time:
All her beloved books were irrevocably gone, with no way to retrieve them. We don't know whether she did anything wrong, but we do know she was several hundred dollars out of pocket. Put yourself in the shoes of one Amazon user, who in 2012 had her entire Kindle library (and Amazon account) permanently deleted for a supposed breach of terms.
Music, movies, and books that you buy from companies like Amazon are not technically yours-you have merely been granted a license to use the content. Underpinning the DRM problem is the issue of media ownership. In this article, we explain why removing DRM restrictions is important and show you how you can eliminate them on your own ebooks. Digital Rights Management, or DRM, is specifically designed to control the use, modification, and distribution of any copyrighted material, and is now a common feature of everything from ebooks to music files.Īlthough it's easy to understand why the rights holders are keen to protect their work, as a consumer DRM is an extremely frustrating aspect of modern life.